Crisis Management

The implementation of processes and procedures to reduce the effects of a crisis, ideally overcoming it and producing a satisfactory outcome in as short a period as possible. Numerous contingency plans can be devised by an organisation to address different potential crises, such as extreme weather events, IT system hacking / cybercrime, major accidents, financial irregularities, public relations disasters or staffing issues (for example, extensive illnesses at the same time, staff syndicate winning the lottery).