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The formal production of a policy for business or government to provide a framework to manage activities in a structured and clearly understood way and to help improve overall effectiveness and efficiency of activities, ensuring regulatory requirements are complied with, where applicable. Policy development will often involve several stages, with the first stage being to identify if a policy is needed and if so, what is its purpose and extent of reach. Other stages can be to gather data and information, analyse findings, start to formulate the policy by considering what needs to be included, w

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An automatic irrigation system whereby sprinklers pop-up due to applied water pressure when the system is turned on. Often just called Pop-Ups.

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A reference to the period of change from animals randomly grazing golf course turf (especially in the latter part of the 19th century) to that of the regular and managed use of mechanical mowers in maintaining golf course turf surfaces.

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A bunker which has typically developed over time and is located where a golf ball would roll after following the slope and undulations of the surface, and typically being located on fairways of the edge of fairways-semi-rough.

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A data problem solving framework, which is used where data forms a large part of a project, for responding to RFIs from customers, or for statistical analysis. It can help to reinforce the importance of data in making effective decisions. The conclusion will often provide insight and solutions for the initial problem or aim but will also involve the posing of new questions for other problems to solve. The model can be thought of as a continuous development cycle. • Problem: This needs to be clearly defined and explained how it is to be solved. • Planning: What is the design pl

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Clients wishing to identify and limit potential tenderers for a particular contract may use a PQQ to assess the capability (for example, selection criteria might contain requirements including: available resources, experience – especially professional ability, financial status, reliability), as well as contract requirement needs (for example, demonstration of equality and diversity, insurances, health and safety documentation; quality marks) of a potential tenderer so as to help reduce time and effort at the tendering stage on potential tenderers who would not be suitable for the specific contract.

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The process of identifying and arranging tasks or items into an order of importance or required sequence.

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A management approach which focuses on forward planning, along with contingencies, to help prevent undesirable issues and problems arising. Taking a proactive approach also involves identifying risks and how they can best be controlled and managed, identifying and evaluating opportunities for improvements, monitoring trends in service level / customer outcomes, having an anticipatory mindset which aims to pre-empt and also respond to potential problems and minor issues before they become significant ones. Contrast this with Reactive Management.

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There are typically four general stages involved in solving a problem: 1. Define the problem. This will include clarity of definition, collecting data that relates to the problem, investigating the problem, which can involve asking a range of people of their experience of the problem or carrying out more detailed research, and identifying the cause or causes of the problem. It can be a good idea to present the definition of the problem to someone who has not experienced it beforehand to see if it is clear, concise and readily understood. 2. Generate potential alternative solutions. Try and b

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A detailed approach to carrying out an activity. A procedure will often identify the activity, the sequence of actions, and the person/s, equipment and materials required to complete the activity. An employer will usually have a Standard Operating Procedure for each item of machinery they use.