Emotional Intelligence

The ability to understand your own and others’ emotions and how to best engage with others depending upon their behaviour at the time.
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Employability Skills

These can be thought of as mostly those skills that become an extension of an individual’s personality and stay with them throughout your life. They build on positive attitudes and qualities, with the employability aspect of these skills relating to how well an individual can apply them to a work situation.
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Ethical Awareness

Being able to recognise the ethical implications of your thoughts or actions.
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Foreign Language Skills

One of the many Employability Skills. With the amount of international trade that takes place between UK businesses and those that are based in other countries, the ability to be able to hold a conversation with people that do not have English as a first language can be very beneficial.
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Greencraft

An uncommon term used within grounds management, but where it is used it can mean the application of knowledge and skills in the maintenance of a fine turf surface, primarily bowling green, croquet lawn or golf green.
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Hard Skills

The technical and subject matter skills which cover the knowledge, understanding and physical abilities needed to carry out work task effectively and efficiently.
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Inclusion

A workplace that is inclusive is one that provides an environment in which employees feel valued and respected.
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Inequality

In a workplace situation this means that people are treated unfairly, discriminated against and are not provided with appropriate support to help them achieve their potential, therefore not providing them with equality of opportunity.
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Influencing Skills

Leadership Skills

One of the many Employability Skills. Teams will require some direction and guidance from others. Leadership involves being able to gain the respect of others and the ability to motivate them, for example through appropriate praise, to achieve a successful outcome.
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