Observation and Reflection

An idea generation and problem-solving technique whereby you quietly observe a problem or issue, make notes of your observation to create ideas for improvement and then reflect on them to identify a likely solution.
Open Discussion

An idea generation and problem-solving technique which is similar to collaboration / working group, but an open discussion could take the form of one person playing ‘devil’s advocate’ to identify limitations or problems with ideas.
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Overlearning

The process of continued studying of a subject or practice even when it is well-known or well-practiced by an individual.
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Pedagogy

The theory and practice of learning, especially towards children.
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Performance Needs Analysis

A similar principle to Training Needs Analysis and Learning Needs Analysis, but this approach looks at the performance of an entire organisation to determine what action can be made to help improve the overall performance of the organisation.
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Personal Development

Improving skills which are of use to an individual in their daily lives, both domestically and in the workplace.
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Personal Power

This is something that stays with an individual and which grows over time. This is in contrast with positional power which changes with a job role.
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Personality Types

The psychological classification of individuals into different types, or styles of behaviours, attitudes (extroverts v introverts) and cognitive functions (sensation, intuition, thinking and feeling - according to Jung).
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Piaget's Theory of Cognitive Development

A theory of learning which focuses on the acquisition of knowledge through different stages, being influenced by an individual’s surroundings and interactions with others.
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Positional Power

The extent of formal authority provided to someone in a particular role which enables them to properly fulfil their job requirements.
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